The Nappy Warehouse

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Return Policy

Customers residing in cape town  may bring all returns to our factory shop (7 Jan Smuts RD, Beaconvale, Parow). Customers residing outside Cape town may courier all returns to Unit 8 Black heath small business centre , station road, Blackheath, however this will be done at the customers own expense.

Customers are to make sure of the size before purchasing as incorrect size returns will be done at the customers own expense.



All refunds are subject to returns inspection , goods returned broken or damaged after it was delivered in sound order, will not be refunded. Please email all refund requests to .

Shipping & Delivery

We endeavor to deliver goods in sound order, all goods are our responsibility until item is delivered. If goods are damaged at arrival we will gladly replace it at no cost you.

Shipping in 2-5 business days dependent on location


  • Anywhere in Cape Town – R70.00
  • National & Regional – R100.00

Terms and Conditions

Customers are to make sure of the correct size before purchasing as open packs cannot be returned as they are hygienic products and need to remain sealed.